Amazon, eBay + Marketplace Management with SAP

00Uncategorised July, 19



Where do most shoppers start their product search? Here’s a clue, it’s not Google.


Google has the largest market share of all general search queries, eclipsing the likes of Bing and Yahoo. However, the balance of specific product searches with several surveys points to Amazon as the leading place to research new items.

Online marketplaces enable a fast and flexible method of product exposure to new sales markets and customer groups. More customers start their product search via online marketplaces such as Amazon or eBay, offering benefits for enterprises including:

  • international reach
  • unlimited product selection
  • individual advertising opportunities
  • optional shipping services

In order to achieve these benefits and with potentially higher margins and improved customer satisfaction, a deep integration of the systems involved should be considered. This is the preferred way to manage the information flow across the entire order-to-cash process – from product placement via billing, payments to returns processing.


With the trend towards using market platform organisations such as Amazon and eBay, FIS have created a new cloud-based integration tool that provides comprehensive functions for SAP ERP users to manage their product data, orders and payments, returns and refunds.

FIS/TradeFlex brings together your SAP system, the marketplace platform and additional systems including PIM (Product Information Management).

Your benefits by using FIS/TradeFlex

  • Comprehensive and deep process integration in SAP
  • End-to-end process coverage: from product selection up to payment and returns
  • Full transparency of expenses and revenues, including reporting/evaluation
  • Central management of online marketplace business in one application
  • Significantly increase the visibility of your brands
  • Take advantage of new markets and customer groups locally and internationally
  • Faster and competent customer service – ready to provide information at any time

FIS/TradeFlex offers the optimal software solution for organisations with SAP ERP to connect to marketplaces. Whether an enterprise wants to step into marketplace e-commerce for the first time or already transact business via e-commerce (by selling their product range via their own online shop) FIS/TradeFlex enables straightforward access to new customers.

The FIS/TradeFlex software enables enterprises to overcome the challenges in e-commerce by using state-of-the-art technology. Running on SAP Cloud Platform and the high-performance HANA database, FIS/TradeFlex provides the ideal opportunity to seamlessly integrate the sale of your product portfolio on the marketplaces into the SAP ERP system. In doing so, the software enables the management of all order-to-cash process steps in one solution.

Key Features include:

  • Available product quantities are automatically transferred to the online marketplace (i.e. adjusted to reflect actual stock levels in SAP in real-time)
  • Product attributes (i.e. size, colour, weight, materials) are automatically mapped with market places Amazon, eBay and Mercateo/Unite.
  • Information is be transferred in an ERP-compliant manner
  • Deliveries and billing documents are transferred back to the marketplaces via message control
  • Automatic prevention of unnecessary goods dispatches
  • Reimbursement management
  • Automated posting of charges if they are considered for payment
  • Returns notification via the marketplace
  • Back processing of payments in case of returns or credit memos

SAP Cloud Platform

Software applications from the cloud need to be continuously connected to the ERP system in order to avoid data silos. The FIS professionals use SAP Cloud Platform Integration (SAP CPI) to implement continuous and efficient processes for hybrid IT landscapes as well.


New Releases 2019: FIS NextGeneration S/4HANA

00News, Uncategorised January, 19


FIS Integrated Products for SAP S/4HANA are released annually in January.

New Releases of the FIS NextGeneration modules include:

  • FIS/edc – Electronic Document Centre: An SAP “add-on” technology to accelerate data matching and the posting of invoices, sales orders, payment advice notes and supplier statements etc into SAP S/4HANA.
  • FIS/mpm – Master Data and Price Management. An SAP “add-on” technology for simplified maintenance of SAP Master Data with integrated validation checks and workflow solution – allowing data to be exchanged with SAP S/4HANA.
  • FIS/xee – XML and EDI Engine: A business system integration that provides connectivity for information exchange between SAP S/4HANA and other ERP Business Systems.

FIS develop a complete suite of SAP Integrated products to provide business process improvements for organisations with SAP S/4HANA or SAP ECC. The FIS modules for SAP ECC are released annually in June.

Download Centre


New Release: FIS/fci OCR Invoice Data Extraction Tool

00News December, 18

FIS Information System develop new releases of their products for SAP Business Process Improvements in July and January. The FIS/fci (2019) has new been refreshed to remove any known bug-fixes and also new additional features as requested by our customer base.

In the 2019 Release the software now includes:
• Time handling adjustments for invoices sent outside of the recipient’s time zone
• Rejection of erroneous pdfs – i.e. blank, password protected, invalid, blank/empty, corrupt etc
• New handling options for coloured PDF invoices
• New FTP security functions
• New Life Cycle Management Reports for Invoices
• Additional OCR Recognition Engine

The new release of FIS/fci will be available in January 2019.

FIS iLog

iRetPlat: Success Story Siemens Energy

00News October, 18



In the case study, Siemens Energy (Power and Gas)  based in Berlin move away from the manual paper processing of returnable equipment transactions to the iRetPlat platform from FIS iLog. The cloud based solution saves Siemens employees significant time and effort and provides a collaborative, transparent and single view of stock levels and balances for both suppliers and logistics partners.

Increasing The Efficiency Of Existing SAP Business Processes

00Blog October, 18

The manual processing of supplier invoices can be time consuming and expensive, meaning that businesses are using up time that could otherwise be spent in a more productive capacity. Businesses are continuously exploring new methods to make their procedures more efficient, in order to reduce operational costs whilst not compromising on the quality of outcomes. Improvements in business processes and making them more economical is a strategic vison for all enterprises.

More info

Time Saving Technologies for Accounts Departments with SAP.

20Blog August, 18

With SAP standard the processing of supplier invoice processing entails a significant amount of manual work and human interaction. The current standard process mean that the AP team could be wasting a lot of time on manual tasks that might be better with assigned to technology.

More info