Release

New Release Dates for SMART Products – ECC 6 and S/4HANA

00News, Uncategorised February, 18

 

FIS Information Systems normally release new versions of their SMART product ranges (for business process improvements in SAP) on an annual basis. The licences for the new releases (which include new features and bug fixes) have previously available in January to all FIS customers who invest in a support and maintenance contract.

New Release dates annually in July and February
For new version of SMART products running on SAP ERP – the 2018 release will now be available July 2018.
This means that the 2017 versions of products such as FIS/edc (invoice monitor) will be extended by six months.
Every new release date for SAP ERP SMART products will now be in July.

SAP S/4HANA compatible releases of SMART products will now available annually in February.

A graphical summary:

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00Uncategorised April, 16

FIS is an SAP partner with “Gold” status fulfills all SAP service and support standards

To guarantee that partners fulfill the quality requirements defined by SAP in regard to support standards, tools, product-related expertise and service quality – SAP again grants its PartnerEdge Partner Center of Expertise status to FIS Information Systems. FIS regularly participates in the associated partner audit and has just obtained the SAP PcoE certification for the third time in a row.

The requirements for the SAP Partner Center of Expertise status have become more and more demanding in recent years. Partners are required to provide a uniform and worldwide high quality level. The performance of the entire FIS support infrastructure ensures these requirements. The high level of performance has been confirmed by the recent awarding of SAP Partner Center of Expertise (PCoE) certification.

Besides telephone and e-mail, FIS Information Systems uses its own Support Management System FIS/oss® for the 24/7 SAP support with the SAP Solution Manager Enterprise Edition as a central platform.